Contact Us
We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
Pre-sale:
If you have further questions before you buy, you can Message us on facebook. If messagenger is not available, you can level a message by Customer Support System, we‘ll reply to you ASAP.
After-sale:
For questions regarding order status and other after-sales support, log in to My Account and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and submitting a Support Case. We normally respond to all cases within 24 hours.
Administrative Issues:
For other matters, don't hesitate to contact us at Facebook Messenger or support@Yoyoon.com
Location & Working Hours
Flat 1503, 15/F, Carnival Commercial Building,
18 Java Road, North Point,
Hong Kong
Yoyoon Local Time (GMT/UTC +8 Hong Kong Beijing):
Monday to Friday, 9:00am to 6:00pm
Saturday and Sunday, 10:00am to 7:00pm